Billing

Use this page to organize subscription ownership and financial operations for your Linea workspace.

Billing ownership

Every workspace should have at least:

• One primary billing contact.
• One backup finance or operations contact.
• One admin who can coordinate subscription changes with Linea.

Keeping billing ownership separate from day-to-day mailbox administration usually reduces operational risk.

What to confirm during launch

Before going live, confirm:

• Which plan or commercial agreement applies to your workspace.
• Who receives invoices or billing notifications.
• How renewals, upgrades, or expansion requests are handled.
• Which internal team approves changes in mailbox volume or scope.

Ongoing billing operations

Document a standard process for:

• Adding new users or mailboxes.
• Expanding to additional domains.
• Reviewing invoice accuracy.
• Updating purchase order or vendor records.
• Handling contract renewals.

Recommended billing controls

• Keep billing contacts current.
• Review billing ownership during admin transitions.
• Reconcile planned rollout size against your subscription.
• Coordinate large changes before major launches or migrations.

Billing questions

If your team has questions about pricing, invoicing, or plan changes, contact the Linea team through your commercial point of contact or the main site at linea.email (opens in a new tab).